Your AI language assistant
in tourism
As a hotel, destination, or tourism region, are you looking for a way to make your guest communications simpler and more effective?
More than a language assistant:
The answer to your customer inquiries
As a provider for your international clientele, you are familiar with these hurdles:
Multilingual communication
Your guests come from a wide variety of countries and regions around the world.
The AI-Concierge speaks over 100 languages – meaning it can communicate with almost all of your visitors in their native tongue. This builds trust, increases booking opportunities, and ensures a seamless user experience even on mobile devices thanks to genuine speech input and output.
Time zones & speed
Due to time zone differences, service requests arrive at inconvenient times for you. This makes direct communication difficult.
With the AI-Concierge, you can overcome time and space barriers and easily provide your guests with 24/7 service without any additional time or organizational effort.
personalization
Your guests expect highly personalized services such as specific offers and services, which involve additional work for you.
Thanks to its flexible intelligence, the AI-Concierge communicates individual solutions in real time – based on your data. It recognizes suitable additions and generates targeted cross-selling and upselling potential – personalized and effective.
Automating a wide range of processes, coupled with a higher degree of customization, increases customer satisfaction and thus the success of your customer communications.
What our customers say:
AI for an optimal customer experience
Thanks to its effective integration into your communication, the AI-Concierge immediately and directly improves the results of your customer communication. The tool accurately identifies your customers' information needs and provides them with ideal solutions in real time.
You can expect the following results from your AI-Concierge:
The AI-Concierge answers customer inquiries immediately – regardless of opening hours or service availability.
The AI-Concierge ensures consistent communication across all channels and automatically synchronizes information. Thanks to API interfaces, it can be seamlessly integrated into existing systems such as websites, apps, or WhatsApp Business and works reliably on all devices.
By analyzing your data, the AI-Concierge provides valuable insights for optimizing your marketing strategy.
Even in exceptional situations, the AI-Concierge reliably provides relevant information – tailored to the individual and in real time.
Thanks to intelligent sentiment and context analysis, the AI-Concierge recognizes customer feedback early on and supports your response to reviews and opinions.
The AI-Concierge processes structured content from systems such as Feratel, Datacycle, Tourbiz, Guidle, Tourdata, PIM-Core, and other relevant data sources in the tourism sector.
Are you ready to meet the AI-Concierge?
We look forward to an initial discussion about your needs and wishes. Contact us now to arrange an appointment!
Location
Moeringgasse 20
5. Stock, Top 2
1150 Wien
Österreich